TL;DR

Who: Always 22 By Lola The Baker

What: Baker delivered cake that had little resemblance to what was illustrated, complete with dusty fake flowers

Baker Delivers Crooked Cake Decorated with Dusty Fake Flowers, Refuses to Take Responsibility

Or maybe the icing sugar is grey in colour?

Always 22 By Lola The Baker
Published:   |   Updated:   |   Posted in

Slicing a wedding cake is one of the first things that a pair of newlywed do as a couple. But one couple missed out on the symbolic wedding tradition.

Mar Fu Jiana took to Facebook to air her grievances after her well-meaning gesture of buying her brother-in-law’s wedding cake was tarnished by Always 22 By Lola The Baker.

Shocked by poor quality

Jiana received a crooked cake decorated with dusty fake flowers (it was supposed to be fresh flowers) about three and a half hours before the cake-cutting ceremony.

Jiana received a crooked cake decorated with dusty fake flowers (it was supposed to be fresh flowers) about three and a half hours before the cake-cutting ceremony.

What Jiana thought she ordered.

Always 22 By Lola The Baker cake what it should have been

The baker was largely unresponsive when the issue was highlighted.

Always 22 By Lola The Baker unresponsiveAlways 22 By Lola The Baker unresponsive 2Always 22 By Lola The Baker unresponsive 3

According to Jiana, the baker remained unresponsive even as she tried to contact the baker through several channels.

Always 22 By Lola The Baker unresponsive 4

Baker finally responded, firm on only making a partial refund

The baker put up a defence in her response to Jiana, who ask for a refund. One of the baker’s argument was that the cake wasn’t “made with free materials”. The baker also attempted to shift the blame to Jiana, saying that the cake was delivered and wasn’t rejected on the spot.

The baker put up a defence in her response to Jiana, who ask for a refund. One of the baker’s argument was that the cake wasn’t “made with free materials”. The baker also attempted to shift the blame to Jiana, saying that the cake was delivered and wasn’t rejected on the spot.

Always 22 By Lola The Baker defense

Even after some back and forth, the baker relented on compensating more, but still short of the $300 that Jiana paid for the cake.

Always 22 By Lola The Baker defense 2

Damning revelation

In one of the screenshots, Jiana found that Always 22 By Lola The Baker used another bakery’s photos and slapped on their own watermark. SBO did a reverse image search and found that the baker’s image of the cake that Jiana supposedly ordered matched multiple sources, only that most of those images don’t carry a watermark and some had “The Cake Parlour London” watermark on them.

In one of the screenshots, Jiana found that Always 22 By Lola The Baker used another bakery’s photos and slapped on their own watermark. SBO did a reverse image search and found that the baker’s image of the cake that Jiana supposedly ordered matched multiple sources, only that most of those images don’t carry a watermark and some had “The Cake Parlour London” watermark on them.

Always 22 By Lola The Baker cake image duplicates

Mixed reviews

On Always 22 By Lola The Baker’s carousell page, there are 21 reviews with an average of 4.7 stars.

Always 22 By Lola The Baker carousell review

However, on Jiana’s Facebook post, some users shared their disappointing experience with the baker.

Always 22 By Lola The Baker customer experience

Some called the baker a fraud

Always 22 By Lola The Baker fraud

Always 22 By Lola The Baker fraud 2

Others think the proposed compensation of $244 is not enough

People are expecting no less than a full refund.

Always 22 By Lola The Baker call for full refund

Always 22 By Lola The Baker call for full refund 2

A guy claiming he’s the delivery guy also commented

Always 22 By Lola The Baker alleged delivery guy

Here’s the full post:

In case you can’t see the full post:

(Last update) Hopefully.
We came to an agreement but I will only bring down the post when I really get my refund. Sorry for being like this. Just cant help it and for the time being this will be a lesson for both bakers and customer who order cakes. If you cant replicate it, just don’t do it. Best not to post it and for pple like me, pls really read reviews properly or atleast ask around. Oh and pls stop harrassing her.
Just hope for the best.

(Updated again) 
She finally replied. I guess she saw my post cause that’s how the conversation begin. Check out the photos. And also she say if I reject this then I will get my full refund. So if I reject it, the bride and groom will cut what during cake cutting? Rendang daging?

Now she want to talk about halal. Hmm.. So I cant ask for the refund cause she might end up tak halalkan the cake she make? I should think for the family n friends sake. She played well.

(Updated on 8/4/19)

AM I SCAMMED?

Hello. Some of you do know I also take orders for desserts. So I hate to do this but I still haven gotten my refund as promise. As you all know, my brother in law got married today. My husband and I decide to give them wedding cake for a gift. Carousell, IG and FB; review awesome but why do the cake turn up like this. I understand picture are for illustration only, eventho is not mention. The person do take credit with her name stamp on it. I pay $300 and you can imagine my face when I receive the cake this morning.
#whatsaluck #owebridrandgroomproperdessert #iwantmymoneyback

SO WHAT SHOULD I DO?

Update: 8 April 2019

I have upload new photo for references. My friends and families manage to find the picture that she upload belong to an award wining cake shop in London. She literally crop the name, enhance the color and add her trademark on it. So I felt cheated but still I am still nice and message her requesting for a proper refund. She reply that she will only refund $100 since I already received the cake. *duh* and today, still quiet. I message her at all her social media, accept for IG cause she kind of block me. Still nothing. Sigh. If anyone got any information regards to this person. Pls kindly PM me. I would really appreciate it.

Oh and she kind of blaming the 3 party delivery guy but girl, did the delivery guy change the design and add dust on you “fresh” flower. If you the delivery guy that saw me breaking down when I saw the cake, feel free to PM me or maybe draw me a sketch on how she look like 😊 I know she stay woodlands st 32 tho.

Screenshots from Mar Fu Jiana’s Facebook post.


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I'd rather write how-to guides and stories than about myself, unless absolutely necessary. Also, ironically, I hardly write with a pen and paper.
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