10 Best Telemedicine in Singapore to Seek Medical Assistance Remotely [2021]

The doctor will see you now – via an app.

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Health & Wellness

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According to TodayOnline, telehealth has been given a shot in the arm during the recent COVID-19 pandemic, as more patients in Singapore feel increasingly comfortable seeking out medical services and seeing their doctors online.

Telehealth refers to the use of digital and telecommunications technology to access health care services remotely. Telemedicine in Singapore is a subset of telehealth. Using telemedicine, patients are able to consult doctors virtually. Doctors can subsequently diagnose conditions, and prescribe treatments.

In fact, the Ministry of Health is looking to license telemedicine services in the middle of next year as part of the introduction of the new Healthcare Services Act.

Looking for telemedicine in Singapore? In this post, we’ve gathered all the relevant details to compile a list of the 10 best telemedicine in Singapore.

1. WhiteCoat

Type of Information Details
Websitehttps://whitecoat.com.sg/
Highlights to Note– Video consult a Singapore-registered General Practitioner
– Medications will be delivered islandwide in 90 minutes
– Can also consult for chronic diseases like hypertension and general medical conditions like gastroenteritis
Address201 Henderson Road
#05-11/12
Apex @ Henderson
Singapore 159545
Email (For Enquiry) [email protected]
Contact Number+65 6909 6609
Operating HoursDaily
8 am – 12 am
Online Reviews47 Google reviews (Average rating: 4.7 / 5.0 stars)

WhiteCoat is a leading telehealth service that allows you to video consult a Singapore-registered GP via an app on your phone wherever you are in minutes.

Medications will be delivered islandwide, with MCs and other medical records accessible in-app. You will be able to get medication as rapidly as 90 minutes after.

You’ll be surprised to know that you can use the WhiteCoat app for more than just addressing typical ailments. Other examples of conditions that can be consulted for include chronic diseases like hypertension and diabetes, and general medical conditions such as Upper Respiratory Tract Infection (URTI) and Gastroenteritis.

2. Doctor Anywhere

Type of Information Details
Websitehttps://doctoranywhere.com/
Highlights to Note– Video consult a Singapore-licensed doctor online
– Receive your medication within 3 hours
– Shop virtually for health and wellness products
– Keep track of your spending and transaction history
Address30A Kallang Place, #11-06, Singapore 339213
Email (For Enquiry) https://doctoranywhere.com/contact-us/
Contact Number+65 3158 4622
Operating HoursDaily
24 hours
Online Reviews41 Facebook reviews (Average rating: 5.0 / 5.0 stars)

Doctor Anywhere allows you to video-consult a Singapore-licensed doctor online anytime, anywhere, and get medication delivered to your doorsteps within 3 hours.

On top of having consultations with your doctor online, you can also shop virtually with DA. Shop for all your health and wellness needs on the DA Marketplace, and get items delivered to you within Singapore. Access a range of items from nutrition supplements, skin care, weight management, to lifestyle and fitness products.

You will also be able to keep track of your spending and transaction history and earn 2X more points when you transact with DA Pay. Simply accumulate your points to redeem credits as well as attractive wellness rewards from the DA Marketplace.

3. Homage

Type of Information Details
Websitehttps://www.homage.sg/services/telemedicine-online-doctor/
Highlights to Note– Connect to a Singapore-licensed doctor in 30 minutes
– Prescribed medication will be delivered in one day
– Consultation fees start from S$20 per session
– App is intuitive and user-friendly in nature
Address12 Kallang Avenue, #03-19/20, Singapore 339511
Email (For Enquiry) https://www.homage.sg/contact-us/
Contact Number+65 6100 0055
Operating HoursMonday – Friday
9 am – 9 pm

Saturday – Sunday
9 am – 6 pm
Online Reviews174 Google reviews (Average rating: 4.7 / 5.0 stars)

With Homage’s app, you will be able to get connected to a Singapore-licensed medical doctor online in the comfort of your home in less than 30 minutes. Prescribed medication will also be delivered to your doorstep within the same day.

On average, consulting a doctor online costs around $20 to $25 with Homage, but subsidies and insurances are available to offset some or all of the incurred cost.

Reviews speak highly of telemedicine in Singapore; they highlight the user-friendly nature of the app which matches the most suitable doctor to the patient.

4. Fullerton Health Telemedicine

Type of Information Details
Websitehttps://www.fullertonhealth.com/sg/telemedicine/
Highlights to Note– Video consult a doctor from the comfort of your home
– Integrated seamlessly into their FHN3 mobile app
– Intuitive interface and medical concierge at your service
– You will be able to claim employees’ benefits with the app
Address108 Robinson Road #09-00
Singapore 068900
Email (For Enquiry) https://www.fullertonhealth.com/sg/contact/
Contact Number+65 6333 3636
Operating HoursMonday – Friday
9 am – 10 am
3 pm – 5 pm

Saturday – Sunday

Closed
Online ReviewsRobinson Road Headquarters
1 Google review (Average rating: 5.0 / 5.0 stars)

Fullerton Health Telemedicine allows you to video consult a doctor from the comfort of your home and have medicine delivered to your doorstep with a few clicks. Their Fullerton Health doctors are all certified by the Ministry of Health.

Integrated seamlessly into their FHN3 mobile app, they offer patients a cashless payment option and convenient access to healthcare. The app has an intuitive interface and medical concierge at your service for you to troubleshoot if need be.

You can utilise your employee benefits just as you would in a physical panel clinic.

5. Unity Telemedicine

Type of Information Details
Websitehttps://unity.com.sg/unity-services/telemedicine/
Highlights to Note– Friendly pharmacist at their selected stores will arrange a video consultation with the doctor for you
– Online option for you to book a consultation
– Pick up medication from selected Unity pharmacies
AddressNTUC Fairprice Co-operative Ltd 1 Joo Koon Circle #13-01 Singapore 62911
Email (For Enquiry) [email protected]
Contact Number+65 6552 2722
Operating HoursDaily
24 hours
Online ReviewsVivoCity Branch:
6 Google reviews (Average rating: 4.0 / 5.0 stars)

With Unity’s telemedicine app, you will be able to get medical advice quickly via two simple options! The first of which is to visit the following Unity stores and their friendly pharmacist will arrange a video consultation with the doctor for you:

  • VivoCity
  • FairPrice Xtra, Ang Mo Kio
  • FairPrice Xtra, Jurong Point
  • FairPrice, Northpoint City
  • FairPrice Xtra, Parkway Parade
  • FairPrice Finest, Bukit Timah Plaza
  • Causeway Point

The second option is to click here from your phone or computer and log in with your personal identification details (NRIC, FIN or passport). After your consultation with the doctor, you can pick up your medication at selected Unity pharmacies.

6. Doctor World

Type of Information Details
Websitehttps://doctorworld.co/
Highlights to Note– Video consult a licensed General Practitioner
– Medication will be delivered to the doorstep in 3 hours
– Doctors can issue sick leave and referral letters
– Allow you to check clinic wait time online
Address1 Scotts Rd #18-11 Shaw Centre Singapore 228208
Email (For Enquiry) [email protected]
Operating HoursDaily
24 hours
Online Reviews2 Facebook reviews (Average rating: 5.0 / 5.0 stars)

Leveraging the power of technology, Doctor World links you to holistic healthcare services via a secured and integrated platform for telemedicine in Singapore.

You will be able to consult a Singapore-licensed GP on-demand with telemedicine in Singapore. Medication will be delivered to your doorstep within 3 hours. Their doctors can issue sick leave and referral letters at their discretion.

You can save time with their digital personal queue system. Check clinic wait times online and get a queue number for your GP visit before you even leave your house.

7. Speedoc

Type of Information Details
Websitehttps://speedoc.com/sg
Highlights to Note– Able to book a video consultation
– Able to book house call doctor
– Medication will be delivered to you within 3 hours
– Baby Bonus, Community Health Assistance Scheme and Medisave claimable
Address991C Alexandra Road,
#01-13B
Singapore 119971
Email (For Enquiry) [email protected]
Contact Number+65 8180 8948
Operating HoursDaily
24 hours
Online Reviews19 Facebook reviews (Average rating: 4.5 / 5.0 stars)

Founded in 2017, Speedoc was created with a mission to bring hospital-level care to the home. They are a one-stop medical care solution for patients who require GP or A&E visits for themselves or loved ones from the comfort of their homes.

Besides being able to book a video consultation with a certified doctor, you can also book a 24/7 house call doctor who will tend to your urgent or chronic conditions, anytime, anywhere. You will also be able to have your medication delivered to you within 3 hours for free after the house call doctor’s visit.

You can claim Baby Bonus, Community Health Assistance Scheme and Medisave.

8. MaNaDr

Type of Information Details
Websitehttps://manadr.com/
Highlights to Note– Closely-knit healthcare community comprising more than 500 clinics and 700 doctors in Singapore
– Get your teleconsultation and exclusive health packages at special rates when you check out with your DBS/POSB Credit and Debit card
Address2 Venture Drive #07-06/07 Vision Exchange Singapore 608526
Email (For Enquiry) [email protected]
Contact Number+65 9740 2558
Online Reviews304 Google Play reviews (Average rating: 3.9 / 5.0 stars)
116 Apple App Store reviews (Average rating: 4.7 / 5.0 stars)

Mobile Health was started by Dr Siaw Tung Yeng with a group of doctors with experience in healthcare, government policy and IT. Their company has secured over S$10 million in seed funding from healthcare providers and private investors and has grown its footprint from Singapore to Australia, Malaysia and Vietnam.

The MaNaDr platform was launched in January 2017 together with a closely-knit healthcare community comprising more than 500 clinics and 700 doctors in Singapore alone and is expanding into Australia, Indonesia, India and Malaysia.

The best part of it all: you will be able to get your teleconsultation and exclusive health packages at special rates when you check out with your DBS/POSB Credit and Debit card. Under the scheme, a teleconsultation session will cost S$15, a specialist consultation at S$120, and a health screening package from S$198.

9. HiDoc

Type of Information Details
Websitehttps://www.hidoc.sg/
Highlights to Note– Connects patients with licensed specialists
– Backed by Singapore Medical Group
– Find out consultation fees upfront
– Virtual shop for health and wellness products
– Stores patients’ data with full confidentiality
Address1004 Toa Payoh N, Singapore 318995
Email (For Enquiry) [email protected]
Contact Number+65 6950 8321
Online Reviews16 Google Play reviews (Average rating: 3.8 / 5.0 stars)
7 Apple App Store reviews (Average rating: 3.7 / 5.0 stars)

HiDoc is a telemedicine platform that connects patients with licensed specialists in Singapore. The telemedicine in Singapore is backed by the Singapore Medical Group.

You will be able to find out upfront what consultation fees are (including GST), before you proceed with your HiDoc appointment. You will have a peace of mind.

HiDoc also offers health and wellness products, and services to cater to patients’ healthcare needs. These include Watson products and health screening packages.

HiDoc respects and maintains patients’ confidentiality by storing their information securely. Patients’ data and medical records are compliant with the Personal Data Protection Act (PDPA) and can only be accessed with explicit permission given.

10. AskPULSE

Type of Information Details
Websitehttps://askpulsetcm.sg/
Highlights to Note– Traditional Chinese Medicine telemedicine platform
– All of their physicians are registered under the Traditional Chinese Medicine Practitioners Board
– Physicians will get back to you within 24 hours
Address & Operating Hourshttps://pulsetcm.sg/tcm-outlets/
Email (For Enquiry) [email protected]
Contact NumberWheelock Place Branch:
+65 6235 2855
Online ReviewsWheelock Place Branch:
6 Google reviews (Average rating: 5.0 / 5.0 stars)

Looking to seek medical help from a Traditional Chinese Medicine (TCM) practitioner? AskPULSE has you covered. They are a platform of PULSE TCM, which has seven clinics in Singapore, and a foot reflex and pain management centre.

Most of their physicians are bilingual and are trained in Biomedical Sciences. All of their physicians are registered under TCMPB (Traditional Chinese Medicine Practitioners Board), a statutory board under the Singapore Ministry of Health.

Simply take a photo of your tongue and select its problem areas, which is an important inspection in TCM. Thereafter, share more information about your symptoms. Their physicians will get back to you via email within 24 hours.

Conclusion

Do you have any reviews and comments to share regarding our choices for the best telemedicine in Singapore?

While SBO is committed to supporting our local businesses, we welcome any feedback and anonymous sharing regarding your experience with the best telemedicine in Singapore.

We hope that this guide will be useful in helping you to make an informed decision when it comes to finding the best telemedicine in Singapore.

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    A natural-born storyteller since young, I love writing about everything under the sun, in particular, technology and digital marketing. When I'm not putting my pen to paper, I'm usually listening to pop music or burying my head in tech reviews.
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